Patient information

Privacy policy

Online intake is currently closed. You cannot submit an assessment or ID here. The information below describes how the service will handle a form when check-in opens.

This service is operated by DreamField Pharma. It collects your details to prepare a consultation with the pharmacy you choose. You can speak directly with a pharmacist if you prefer to discuss your information in person.

Information you provide

The form asks for your identity and contact details, a photo of your ID, your smoking and vaping history, previous treatments, health information including allergies and medicines, and your typed signature. You can correct your answers before submitting.

Where Google Maps search is enabled, the text you type in the pharmacy search field is sent to Google to locate branches. Your assessment answers and ID are never included in that search. Google privacy policy · Google Maps terms.

Where your form goes

DreamField Pharma receives your signed form first. We keep the assessment and ID photo in a restricted, encrypted database. We also maintain a private spreadsheet register of the form answers, pharmacy, submission time and reference. The photo itself stays out of the spreadsheet.

Our intake team receives the assessment by email and can forward it to the pharmacy you name, using a verified address. A forwarding tool may use the reference on our email alert to prepare an agreed message. The tool uses the reference to route the record. Your pharmacist reviews your answers and makes the clinical decision. We email you a receipt and reference.

Doctors and authorised requests

If we offer doctor referrals in future and you request one, we will tell you which doctor or clinic will receive your information and ask your permission before sharing the details needed for that referral.

A regulator, court or other authority may receive information when disclosure is required or authorised by Australian law or a court or tribunal order. We check the requester’s identity and legal authority, limit the disclosure to the information covered, and record what was shared and why.

Storage and access

Vercel hosts this public website and processes connection information, including IP addresses, to deliver it. The patient database is hosted by Neon in Sydney. We will publish email processing details before intake opens.

We will publish how long we keep patient records before we open online submissions.

Your pharmacy manages its own copy under its record-keeping obligations. Ask the pharmacy about access to that copy.

Access, corrections and complaints

To ask about your information, request access or a correction, or make a privacy complaint, contact support@dreamfield.com.au. Give your form reference if you have it. Please do not send a copy of your photo ID with your initial enquiry.

You may also contact the Office of the Australian Information Commissioner.